Alpine Accessories customer comments

Dear Alpine Accessories:
Thank you for the great service - not only did I find the items I purchased a few dollars cheaper on your website compared to others, I found the whole order process very simple and your handling and follow-up (email and U.S. mail) very efficient and professional.
I will most certainly shop with you again in the future!
E. M. Smith

I just received my order and everything was PERFECT!!! You have a life time customer - your company is just fantastic!!! Thank you so much and hope you have a wonderful holiday. Warm Wishes, Deborah

You guys are absolutely amazing! I ordered this yesterday and when I went out to pick up my Chicago Tribune this morning, the box was on my front stoop!! Thanks. Jim Honig

This is the second time I've purchased from Alpine Accessories and I'm really happy with the merchandise and the quality of service your company gives.
I'm going to continue to buy my ski accessories from Alpine!

Just wanted to say, excellent job in getting my order so quickly, didn't expect to get it until next week. Well done.
L Ching

I just wanted to let you know that WE LOVE the product. My daughter couldn't be happier. I checked with 6 stores in our local area and none of them had any girl covers. So on a whim I tried your company keeping my fingers crossed that it would arrive in a couple days. And it DID!!!! With 2 days to spare before our skiing trip. Thank you for such quick service and I will definitely recommend your company to anyone looking for similar products.

Rita H. Colorado Springs, CO

Thank you for our package which was waiting, as promised, for us on arrival at the Fairmont Hotel Vancouver. We did appreciate your prompt postage.
Many people in Red Mt and Panorama asked us about the gloves so I was able to tell them how to purchase your products. We had a wonderful holiday.
Warm feet added to the enjoyment! Thank you, Julie from Australia

THE SKI GLASS/GOGGLE SYSTEM WAS JUST GREAT, MY HUSBAND LOVES THEM. IT TOOK ME JUST NOTHING TO HAVE THEM HERE!!!!!! CONGRATULATIONS.........

Thank you, With exceptional service such as this, I most certainly will recommend your business and website. Thank you. Clark & Allison

Hi, thank you so very much. The glasses are great they were exactly what I wanted. I have tried to find a pair like these for a while. But no one understood what I was looking for.
Fredi L.

The items you offer for sale are great quality at a more-than-fair price. I've told several friends about your website (they noticed my gloves and wondered where I got them).
Even though I'm not really a skier, your warm clothing is appropriate for our cold Cleveland winters. Congratulations on your company. Wishing you continued success,
Geoff P.

Just wanted you to know I received my order and think it is the best ski bag I have seen!!! I have searched for a while for one and have seen nothing with as many features
and as good quality as this one! THANK YOU! Leigh T.

Ryan, Received the new battery this past Monday, and just wanted to say thank you very much for taking care of it for me.
When dealing on the "net" you never know who you're really dealing with, or how any problems will be resolved, but you've proven to me to be first rate!
Thanks again. Bill B.

I placed two separate orders - you identified this and put them together as one shipment to eliminate two S/H costs.
You went even further and notified me of this by both email and by a personal phone call. I will definitely continue to do business with you! JP

Everything arrived on time and in perfect condition. A very professional operation. Unqualified recommendation. Kamal

Thanks for expediting my order so quickly. This is what keeps me coming back, that and the quality of your products. Kent

This is my second year ordering from you. You guys are awesome! Each year my husband takes me on a ski trip out west and it now has become tradition to buy him the trail map in the boxer shorts of where we are going. Thanks for adding a little fun to our ski season. Maureen

Thanks for unbelievable service. I order Therm-ic Power max, and in a few days I have them here in NORWAY. (Everyone in Norway where sold out for power pack’s so I tried you and get lucky. It takes 5 days and it where also cheaper than in Norway.) Best Regards Asgeir J.

May I just compliment you on your incredible service? Your e-mail says that stock left your warehouse Monday 7th - the gloves were ready for collection locally on Thursday 10th. UK-based retailers often cannot match that. Even better, they fit perfectly and my wife is delighted. Thank you very much. Best wishes, Rowley C.

Wow that was unbelievable service. I definitely will tell others as well as continue to shop your web site!!! Lucie

You placed a personal call to me to ensure that my order was correct because I ordered duplicate items.
You also found a less expensive way to ship my order that was best suited for my needs.
I would definitely shop with you again.

Wow - what service! I can't believe they got to me so fast! Thank you! Kimberly f.

You guys are awesome!! I didn't have a problem with my first order and when I had a problem with my second, I was always informed what was going on. I don't think I've had better customer service anywhere, not even where I work and will DEFINITELY recommend you to anyone. Always informed and service was SPEEDY!! Thanks! Carol P.

hello,
just a quick note to let you know how pleased I am with you service. I placed my order on Thursday and it was on my doorstep on Saturday! I couldn't believe it! first of all you were $20.00 cheaper than any local store and to have them arrive that quickly from an internet sit was truly amazing. I just wanted to say thank you for a job well done! best regards, Joe C

I am very pleased with the service I have received from your company. the representative I spoke with on the phone was very pleasant and helpful, your website is nice and easy to navigate, and you have been very responsive as you update my on my purchase. This is exactly how business should be conducted. I will visit your site whenever I have similar needs and tell my friends about your company. thanks for a job well done. life should always be this easy.

Just a quick note to say thank you. My order arrived in Ireland today in double quick time. I was gobsmacked that it arrived so quickly. Thanks again and I look forward to shopping with you in the future. I shall recommend your service to friends. Roll on February and I can try out my new gloves and socks and hopefully an end to white finger tips and toes!!! Kind regards S. K.

I really appreciate your newsletter. Good information and it helps keep my ski-withdrawals in check! Joel