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Refund and exchange policy!
We accept "unused items with it's original packaging and all manufacture tags" within 30 days of purchase for refund or
within 60 days for an exchange in size, color or another item. (Oxygen products
are not refundable or exchangeable.)
How to make a return!
#1) No need to call for a return authorization.
#2) Simply ship your return to us using the carrier of your choice. (If using the post office, we recommend getting a delivery confirmation.)
#3) Include a copy of your sales receipt. Write on the sales receipt the reason for the return and what you'd like us to do upon us receiving it.
Ship it to:
Alpine Accessories Returns
9219 S. State Rt. 31
Lake in the Hills, IL 60156
You may also make your return at our store if you live locally. Please make sure to bring your sales receipt.
Shortages, errors and damages
You have 14 days from date of purchase to report a shortage or error in your order. You may contact our customer service department either by phone or by email. If your order was damaged due to shipping, contact the shipper
immediately. Make sure you keep the original shipping carton & receipt, your
shipper may want to see them. If you can not get satisfaction with the shipper,
please call our customer service department.
Customer service info
800-476-6754 Phone toll free within the USA
847-854-4754 Phone number
847-854-4756 Fax number
sales@AlpineAccessories.com email address
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