Hassle Free 30 day returnsEvery item we sell is covered by our refund and exchange policy!
We will accept any "new and unused item as long as it has it's original packaging and all manufacture tags" within 30 days of purchase for a complete refund or an exchange for another size, color or different item.
We can not accept used items. But not to worry. If you are beyond our 30 day return policy, chances are your item has a warranty. In that case we are happy to help with any manufacture warranty to get your item repaired or replaced.
How to make your return!We make it easy. No need to call for a return authorization. Simply ship your return to us using the carrier of your choice. We recommend items over $100 be shipped with UPS or FedEx. Shipping costs are your responsibility. Fill out and include the "Return Procedure Copy" that came with your order. Email us if you misplaced your copy and we can send you another.
Ship your return to:
Alpine Accessories Returns
9219 South State Rt. 31
Lake in the Hills, IL 60156
You may also make your return at our store if you live locally.
Shortages, errors and damagesYou have 14 days from date of purchase to report a shortage or error in your order. You may contact our customer service department either by phone or by email. If your order was damaged due to shipping, contact the shipper immediately. Make sure you keep the original shipping carton & receipt, your shipper may want to see them. If you can not get satisfaction with the shipper, please call our customer service department.
Customer service info